Algorithmic Pollution - Making the Invisible Visible

In this paper, we focus on the growing evidence of unintended harmful societal effects of automated algorithmic decision-making (AADM) in transformative services (e.g., social welfare, healthcare, education, policing and criminal justice), for individuals, communities and society at large. Drawing from the long-established research on social pollution, in particular its contemporary ‘pollution-as-harm’ notion, we put forward a claim - and provide evidence - that these harmful effects constitute a new type of digital social pollution, which we name ‘algorithmic pollution’. Words do matter, and by using the term ‘pollution’, not as a metaphor or an analogy, but as a transformative redefinition of the digital harm performed by AADM, we seek to make it visible and recognized. By adopting a critical performative perspective, we explain how the execution of AADM produces harm and thus performs algorithmic pollution. Recognition of the potential for unintended harmful effects of algorithmic pollution, and their examination as such, leads us to articulate the need for transformative actions to prevent, detect, redress, mitigate, and educate about algorithmic harm. These actions, in turn, open up new research challenges for the information systems community

Algorithmic pollution: making the invisible visible

In this paper, we focus on the growing evidence of unintended harmful societal effects of automated algorithmic decision-making (AADM) in transformative services (e.g., social welfare, healthcare, education, policing and criminal justice), for individuals, communities and society at large. Drawing from the long-established research on social pollution, in particular its contemporary ‘pollution-as-harm’ notion, we put forward a claim - and provide evidence - that these harmful effects constitute a new type of digital social pollution, which we name ‘algorithmic pollution’. Words do matter, and by using the term ‘pollution’, not as a metaphor or an analogy, but as a transformative redefinition of the digital harm performed by AADM, we seek to make it visible and recognized. By adopting a critical performative perspective, we explain how the execution of AADM produces harm and thus performs algorithmic pollution. Recognition of the potential for unintended harmful effects of algorithmic pollution, and their examination as such, leads us to articulate the need for transformative actions to prevent, detect, redress, mitigate, and educate about algorithmic harm. These actions, in turn, open up new research challenges for the information systems community

Algorithmic Pollution: Making the Invisible Visible

In this paper, we focus on the growing evidence of unintended harmful societal effects of automated algorithmic decision-making (AADM) in transformative services (e.g., social welfare, healthcare, education, policing and criminal justice), for individuals, communities and society at large. Drawing from the long-established research on social pollution, in particular its contemporary ‘pollution-as-harm’ notion, we put forward a claim, and provide evidence, that these harmful effects constitute a new type of digital social pollution, which we name ‘algorithmic pollution’. Words do matter, and by using the term ‘pollution’, not as a metaphor, but as a transformative redefinition of the digital harm performed by AADM, we seek to make it visible and recognized. By adopting a critical performative perspective, we explain how the execution of AADM produces harm and thus performs algorithmic pollution. Recognition of the potential for unintended harmful effects of algorithmic pollution, and their examination as such, leads us to articulate the need for transformative actions to prevent, detect, redress, mitigate, and educate about algorithmic harm. These actions, in turn, open up new research challenges for the information systems community. </jats:p

CC\u27s for the CIO (Core Competencies for the Chief Information Officer)

The role of the modern-day Chief Information Officer (CIO) is multi-faceted, dynamic, inherently pressured and complex, and one which requires a multidisciplinary knowledge and skill-set. As the executive charged with the responsibility of managing the fast changing and complex Information Systems (IS) and Information Technology (IT) function, the modern-day CIO must possess and continually develop a wide range of diverse competencies. Today’s CIO is required to take a much broader role in the business, drive business transformation, innovate for competitive advantage and act as a key strategic partner within the wider organisation. This study reports preliminary findings from 30 Australian CIOs on the identification of core competencies and is part of a larger body of work leading to the development of a CIO Competency Framework - for use by both practitioners and researchers to help bridge the gap between practice and theory and aid in CIO succession planning

Introduction to special issue: The sociomateriality of information systems: current status, future directions

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Motivational Social Visualizations for Personalized E-Learning

A large number of educational resources is now available on the Web to support both regular classroom learning and online learning. However, the abundance of available content produces at least two problems: how to help students find the most appropriate resources, and how to engage them into using these resources and benefiting from them. Personalized and social learning have been suggested as potential methods for addressing these problems. Our work presented in this paper attempts to combine the ideas of personalized and social learning. We introduce Progressor + , an innovative Web-based interface that helps students find the most relevant resources in a large collection of self-assessment questions and programming examples. We also present the results of a classroom study of the Progressor +  in an undergraduate class. The data revealed the motivational impact of the personalized social guidance provided by the system in the target context. The interface encouraged students to explore more educational resources and motivated them to do some work ahead of the course schedule. The increase in diversity of explored content resulted in improving students’ problem solving success. A deeper analysis of the social guidance mechanism revealed that it is based on the leading behavior of the strong students, who discovered the most relevant resources and created trails for weaker students to follow. The study results also demonstrate that students were more engaged with the system: they spent more time in working with self-assessment questions and annotated examples, attempted more questions, and achieved higher success rates in answering them

Sociomateriality Implications of Software As a Service Adoption on IT-workers’ Roles and Changes in Organizational Routines of IT Systems Support

This paper aims to deepen our understanding on how sociomateriality practices influence IT workers’ roles and skill set requirements and changes to the organizational routines of IT systems support, when an organization migrates an on-premise IT system to a software as a service (SaaS) model. This conceptual paper is part of an ongoing study investigating organizations that migrated on-premise IT email systems to SaaS business models, such as Google Apps for Education (GAE) and Microsoft Office 365 systems, in New Zealand tertiary institutions. We present initial findings from interpretive case studies. The findings are, firstly, technological artifacts are entangled in sociomaterial practices, which change the way humans respond to the performative aspects of the organizational routines. Human and material agencies are interwoven in ways that reinforce or change existing routines. Secondly, materiality, virtual realm and spirit of the technology provide elementary levels at which human and material agencies entangle. Lastly, the elementary levels at which human and material entangle depends on the capabilities or skills set of an individual

Understanding the everyday designer in organisations

This paper builds upon the existing concept of an everyday designer as a non-expert designer who carries out design activities using available resources in a given environment. It does so by examining the design activities undertaken by non-expert, informal, designers in organisations who make use of the formal and informal technology already in use in organisations while designing to direct, influence, change or transform the practices of people in the organisation. These people represent a cohort of designers who are given little attention in the literature on information systems, despite their central role in the formation of practice and enactment of technology in organisations. The paper describes the experiences of 18 everyday designers in an academic setting using three concepts: everyday designer in an organisation, empathy through design and experiencing an awareness gap. These concepts were constructed through the analysis of in-depth interviews with the participants. The paper concludes with a call for tool support for everyday designers in organisations to enable them to better understand the audience for whom they are designing and the role technology plays in the organisation

Enhancing organisational competitiveness via social media - a strategy as practice perspective

The affordances, popularity and pervasive use of social media platforms such as Facebook, Twitter and Instagram have made these platforms attractive to organisations for enhancing their competitiveness and creating business value. Despite this apparent significance of social media for businesses, they are struggling with the development of a social media strategy as well as understanding the implications of social media on practice within their organisations. This paper explores how social media has become a tool for competitiveness and its influence on organisational strategy and practice. Using the 'strategy as practice' lens and guided by the interpretivist philosophy, this paper uses the empirical case of a telecom organisation in Tanzania. The findings show that social media is influencing competitiveness through imitation and product development. Also, the findings indicate how social media affects the practices within an organisation, consequently making the social media strategy an emergent phenomenon